xp777 Privacy Policy
xp777 places the highest importance on protecting your personal information. Read this policy to learn how we collect and use your data.
Introduction and Overview
This Privacy Policy ("Policy") has been prepared on behalf of the xp777 platform ("we", "our"). When you use xp777's website, services, or any related platform, you are considered to have agreed to the terms set out in this Policy.
Purpose of This Policy
xp777 operates a safe and reliable online entertainment platform for users in Bangladesh. The main purpose of this Privacy Policy is to inform our users about what personal information is collected, what it is used for, who it may be shared with, and how you can maintain control over your own information.
We believe that transparency is the foundation of a trustworthy relationship. We are therefore committed to being completely open with you about these matters.
What Information Is Collected
xp777 may collect different types of information from you in various situations. These are described in detail below:
Information You Provide Directly
The following information is collected when you register an account:
- Full name and date of birth
- Email address
- Residential address
- Identity verification documents (national ID card, passport, etc.)
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser information and operating system
- Login time, date, and session duration
- Page visit history and click data
- Location data (approximate, IP-based)
Transaction Information
The following information is stored for financial transactions:
- Deposit and withdrawal amounts and dates
- Payment method used
- Transaction reference number
- Bonus claims and wagering activity
Cookies and Tracking Technologies
We use cookies and similar technologies to improve our service quality:
- Session cookies: to maintain login status
- Preference cookies: to remember your preferences
- Analytics cookies: to analyze site performance
- Security cookies: to prevent fraud
Purpose of Data Use
xp777 uses your personal information only for the following legitimate purposes. We never use your information unnecessarily or for any other purpose.
Service Delivery and Operations
Your information is used to create and manage your account, process payments, complete deposits and withdrawals, distribute bonuses and rewards, and provide customer support. Our 24/7 live chat support team has access to relevant account information in order to resolve your issues promptly.
Identity Verification and Security
Identity verification ("KYC") is an important process in online gambling services. We use your identity-related information to confirm your age (for users aged 21 and above only), verify account ownership, and prevent financial fraud and money laundering. This process is also essential for your own protection.
Responsible Gaming Assurance
xp777 takes responsible gaming very seriously. By analyzing your gaming activity data, we can identify potentially problematic behavior and, where necessary, apply limits or offer support. This use of data is done in the interest of your long-term wellbeing and financial safety.
Communication and Marketing
With your consent, we may notify you about new bonus offers, promotional benefits, and important service updates. However, you can opt out of marketing communications at any time. Important account-related messages (such as security alerts or transaction confirmations) will continue to be sent.
Data Sharing and Disclosure
xp777 never sells your personal information to third parties. However, limited information may be shared in certain circumstances:
Service Provider Partners
The minimum necessary information may be shared with our trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, fraud prevention, and analytics services. Strict confidentiality agreements are in place with these partners.
Legal Obligations
We may be required to provide relevant information in response to court orders, legal proceedings, or valid requests from government authorities. In such cases, we always provide only the information requested and, where legally possible, we attempt to notify you.
Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, NetEnt, Microgaming, and Ezugi may receive limited statistical data about your gaming activity. This is necessary to ensure the fairness of games.
Business Transfers
In the event of a future merger, acquisition, or sale of business, user data may form part of the transferred assets. However, in such cases the new owner will be required to comply with this Privacy Policy.
Data Protection and Security
Technical Security Measures
xp777 uses industry-standard security technology to keep your personal information safe. Our platform uses SSL encryption technology, which secures all data transfers between your browser and our servers. Payment information is stored in encrypted form and managed in accordance with industry best practices.
Our systems are monitored continuously and any unusual activity is detected automatically. You can further strengthen your account security by using Two-Factor Authentication.
Your Responsibilities
Alongside our technical protections, you also have certain responsibilities of your own. Keep your password confidential and do not share it with anyone. Always log out after using an unfamiliar device or public Wi-Fi. If you notice any suspicious activity on your account, inform us immediately via live chat.
Data Retention Period
Active Account Data
While your account remains active, we retain your profile information, transaction history, and gaming activity data. This information is essential for providing you with proper service.
Data After Account Closure
Even after an account is closed or deactivated, certain information is retained for a defined period to meet legal and regulatory obligations. Financial transaction records are generally kept in accordance with applicable legal requirements. Once the retention period has passed, data is securely deleted or anonymized.
Your Rights and Controls
As a user of xp777, you have important rights over your own personal information. We respect these rights and support you in exercising them.
Right to Access
You may request to know what information we hold about you. We will respond to your request in a timely manner.
Right to Rectification
If there is any incorrect or outdated information in your profile, you can contact us to have it corrected.
Right to Erasure
You may request deletion of information that falls outside legal obligations. This request applies after an account has been closed.
Data Portability
You may request your information in a structured, commonly used format.
Right to Object
You may object to the processing of your information for specific purposes, particularly in the case of direct marketing.
Withdrawal of Consent
You may withdraw consent at any time from processing that is carried out based on your consent.
To exercise these rights, contact our support team via live chat or email us at [email protected].
Protection of Minors
Age Restriction
xp777 is intended only for individuals aged 21 and above. We do not intentionally collect any personal information from minors. Age is verified at the time of account registration, and if there is any suspicion that a user has opened an account using false information, their account will be suspended immediately and all collected data will be deleted.
If you are aware that a minor is using our platform, please contact us immediately.
Policy Changes and Updates
Notice of Changes
xp777 reserves the right to amend this Privacy Policy when necessary. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A special notice will be displayed on the xp777 website
- The date of the update will be noted at the top of the revised policy page
Continued use of the platform after changes have been made will be considered as your agreement to the new policy. We therefore recommend checking this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us.
Privacy Contact
When submitting a data-related request, please use your registered email address so we can verify your identity promptly.
To learn more about our Privacy Policy or to read our other legal documents, see the links below: